• To find your Ward and Alderman, click here 

    To contact your Alderman, click here

    For residential parking permits- Parking Permits and Guest Passes

    • To look up your parking zone, click here

    • For daily guest passes, click here

    To verify voter registration, look up precinct, vote early, vote by mail, click here


    For non-emergency services (potholes, graffiti, etc) click here


    For tenants rights assistance through the Metropolitan Tenants Organization, click here


    For senior services, click here

    • Chicago Senior Services Hotline: 312-744-4016 (Monday through Friday, 9 a.m. to 5 p.m.)

    • Email at Aging@CityofChicago.org


    To view your garbage and recycling schedule, click here


    To apply to have Disabled Parking signs installed near your home, click here


    To request tow zone parking signs at your driveway, click here


    To contest a parking ticket, click here


    To look up a speeding ticket, parking ticket, or red light ticket click here 


    For information on transportation services, click here


    For health services, click here

    Services include:

    Immunizations 

    Mental health services

    WIC clinics

    To find community health centers and hospitals in your area, click here


    To apply for fire alarm permits, click here

  • To find your township website, click here Townships-by-county 

    Note: Some links seem to be faulty. If this is the case with your township, enter the name of your township into your search engine to find the township’s webpage


    Although townships can vary in the services they provide, here are some common services your township may be able to assist you with:

    • If you live in an unincorporated area and you require help with road or bridge maintenance services

    • Property tax assistance (actual property tax assessing is typically done by the county)

    • Senior services and transportation 

    • Township cemeteries

    • Emergency Assistance on rent or utilities

    • Food pantries 

    • Senior services 

    • Mental health services 

  • Cook County:

    Business Services

    To start a business, click here

    To apply for a business license, click here 

    For building and zoning building permits, click here

    Services Include: 

    Looking up building permit status

    Electronic permits for the following: (Deck, Driveway, Fence, Flatwork, Generator, Masonry Wall, Pool, Re-roof, Shed/detached Garage, Signs, Sump-pump, Tent, Window Replacement)

    For more Cook County Business services, click here


    Resident Services

    For employment opportunities, click here 

    To visit the Cook County health website, click here

    To view a list of community health centers in Cook county, click here

    Services Include: Dental, pediatrics, primary care, mental health, vision care, family medicine


    Government Services 

    Cook County Clerk - Services include: elections services, vital records, property taxes, veterans services 

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    Vital Records 

    To submit a marriage license application, click here 

    For birth and death certificates, click here 

    To register or amend a business name, click here 

    Property Taxes 

    For an overview of the Illinois property tax system and services, click here

    For the delinquent property tax search click here

    For more information or services, click here

    To visit the cook county clerk’s website for additional services, click here


    Cook County Commissioners

    Services include: 

    • Property tax appeals and exemptions

    • Housing assistance 

    • Museum Passes 

    • Public Defender Legal Assistance 

    • Employment Opportunities

    To find the Cook County Commissioner in your district, click here

    • List of commissioners and contact information can be found here 


    Cook County Clerk of the Circuit Court 

    To visit the Cook County Clerk of the Circuit Court’s official website, click here 

    Services include:

    Child Support Assistance

    To look up a traffic ticket, click here 

    For a list of statewide court forms, click here

    To view the list of Cook county judges, click here 


    For more information or services, click here


    Dupage County: 

    Business Services

    For building projects and permits, click here 

    Services include: 

    Residential projects 

    Commercial projects

    For procurement services, click here 


    Resident Services 

    For health and social service resources, click here

    Services Include:housing, food, transportation, clothing, legal and public safety, health

    For a list of assistive programs, click here

    Services include: 

    Senior Services

    Housing assistance

    Gas and electric payment assistance 

    Caregiver and parenting services

    Financial services 

    Transportation services 

     

    Government Services

    DuPage County Clerk 

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    To find your polling place and district, click here 

    Vital Records 

    To submit a marriage license application, click here

    For more license applications, click here 

    For birth and death certificates, click here 

    To register or amend a business name, click here 

    Property Taxes 

    For property tax records, click here

    For more information or services, click here


    Dupage County Clerk of the Circuit Court

    To visit the Dupage County Clerk of the Circuit Court’s official website, click here 

    Services include: 

    Applying for a passport 

    Wedding Ceremony Registration

    Order court documents online 

    Court forms

    Civil E-Filing

    Criminal E-Filing

    To view the list of Dupage county judges, click here 


    For more information or services, click here


    Lake County:

    Business Services

    For business services, click here 

    Services include: 

    Procurement services 

    Vender registration 

    To register a business name with Lake County, click here


    Resident Services 

    For health and social service resources, click here

    Services Include:

    housing, food, transportation, clothing, legal services and public safety, health, vaccines

     

    Government Services

    Lake County Clerk 

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    To find your polling place and district, click here 

    Vital Records 

    To submit a marriage license application, click here

    For birth certificates, click here 

    For death certificates, click here 

    Property Taxes 

    For property tax records, click here

    For more information or services, click here

    To visit the Look county clerk’s website, click here


    Lake County Clerk of the Circuit Court

    To visit the Lake  County Clerk of the Circuit Court’s official website, click here 

    Services include: 

    Applying for a passport 

    Petition for a dissolution of marriage

    File a small claims case 

    Court forms

    Civil E-Filing

    Criminal E-Filing

    Legal resources

    For more information or services, click here


    Will County 

    Business Services

    To apply for building permits, submit documents, schedule inspections, pay fees, print permits, and view detailed information regarding your permits, click here

    To register a business name, click here

    For small business assistance, click here


    Resident Services 

    To visit the Will county health department and community health center, click here 

    Services include:

    Insurance assistance

    Eye care

    Pediatrics

    Flu shots 

    Walk-in clinics

    Mental health counseling

    Family health services

    To view a list of dental offices that accept medicaid for adolescents, click here 

    To view a list of community health centers in Will county, click here 

    To request a Will-Ride service  (eligible groups below), click here

    • Senior Citizens (60 years of age and older)

    • Residents with a disability

    • Needing transportation to work

    For more resident services, click here 


    Government Services

    Will County Clerk - Services include: elections services, vital records, sold taxes

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    To check your voter registration, click here 

    Vital Records 

    To submit a marriage license application, click here 

    To apply for a marriage certificate, click here

    To request birth certificates, click here 

    To request death certificates, click here 

    Taxes 

    For tax services, click here 

    Services include:

    Making a payment on sold taxes

    Check for sold taxes

    Order a certified statement of a sold tax balance 

    To visit the Will county clerk’s website for additional services, click here


    Will County Clerk of the Circuit Court

    To visit the Will County Clerk of the Circuit Court’s official website, click here 

    Services include: 

    Civil and Criminal E-Filing

    Case lookup

    Court forms and ordering court documents 

    Traffic ticket payments


    DeKalb County 

    Business Services

    To start a business, click here

    To register a business name, click here


    Resident Services 

    To visit the DeKalb county health department, click here 

    Services include:

    Vision and hearing screening

    Flu shots 

    Family health services

    Healthcare enrollment services

    For transportation services, click here

    For employment opportunities, click here

    For more resident services, click here 


    Government Services

     DeKalb County Clerk - Services include: elections services, vital records, property tax extension

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    To check your voter registration, click here 

    Vital Records 

    To submit a marriage license application, click here 

    To request birth certificates, click here 

    To request death certificates, click here 

    For passport services, click here

    Taxes 

    For property tax services, click here 

    Services include:

    Making a payment on sold taxes

    Check for sold taxes

    To visit the DeKalb county clerk’s website for additional services, click here


    DeKalb County Court Services

    To find Dekalb county court services, click here 

    For Dekalb County Circuit Clerk services, click here 

    Services include: 

    Civil and Criminal E-Filing

    Case lookup

    Court forms and ordering court documents 

    Traffic ticket payments


    Peoria County 

    Business Services

    To start a business, click here

    To register a business name, click here

    For building and permit services, click here


    Resident Services 

    To visit the Peoria county health department, click here 

    Services include:

    Dental

    Flu shots 

    Immunization clinic

    Family health services

    Healthcare enrollment services

    For transportation services, click here

    For more resident services, click here 


    Government Services

    Peoria County Clerk - Services include: elections services, vital records, property taxes

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    Vital Records 

    To order records, click here 

    Service include:

    Birth Certificate

    Death Certificate

    Marriage License

    Apply for a passport

    Taxes 

    For property tax services, click here 

    To visit the Peoria county clerk’s website for additional services, click here


    Peoria County Court Services

    To visit the Peoria County Clerk of the Circuit Court’s official website, click here 

    Services include: 

    Civil and Criminal E-Filing

    Case lookup

    Court forms and ordering court documents 

    Traffic ticket payments

    For more Peoria county services, click here 

    Services include

    Courts and legal services

    Public safety 

    Property taxes

    E-payments 

    Waste and recycling


    Kane 

    Business Services

    To register a business name, click here

    To apply for building permits, submit documents, pay fees, print permits, and view detailed information regarding your permits, click here

    For more permit forms, click here


    Resident Services 

    To visit the Kane county health departments, click here 

    Services include:

    Dental

    Flu shots

    Immunization clinic

    Family health services

    Healthcare enrollment services

    For the Ride in Kane transportation service, click here 

    *only eligible for individuals 65 and older, individuals with a disability, and those with low income who qualify for the ​​service in Kane County

    For more resident services, click here 


    Government Services

    Kane County Clerk - Services include: elections services, vital records, property taxes

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    Vital Records 

    To order records, click here 

    Service include:

    Birth Certificate

    Death Certificate

    Marriage License

    Apply for a passport

    Taxes 

    For property tax services, click here 

    To visit the Kane county clerk’s website for additional services, click here


    Kane County Clerk of the Circuit Court

    To visit the Kane County Clerk of the Circuit Court’s official website, click here 

    Services include

    Civil and Criminal E-Filing

    Case lookup

    Court forms and ordering court documents 

    Traffic ticket payments


    For more services from Kane county, click here




    Kankanee 

    Business Services

    To apply for building permits, submit documents, schedule inspections, pay fees, print permits, and view detailed information regarding your permits, click here

    To register a business name, click here


    Resident Services 

    To visit the Kankakee county health department, click here 

    Services include:

    Immunization clinic

    Family health services

    Healthcare enrollment services

    For transportation services, click here

    For more resident services, click here 


    Government Services

    Kankakee County Clerk - Services include: elections services, vital records, property taxes

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    Vital Records 

    To order records, click here 

    Service include:

    Birth Certificate

    Death Certificate

    Marriage License

    Apply for a passport

    Taxes 

    For tax services, click here 

    To visit the Kankakee county clerk’s website for additional services, click here


    Kankakee County Clerk of the Circuit Court

    To visit the Kankakee County Clerk of the Circuit Court’s official website, click here 

    Services include: 

    Civil and Criminal E-Filing

    Case lookup

    Court forms and ordering court documents 

    Traffic ticket payments



    McHenry 

    Business Services

    To apply for building permits, submit documents, schedule inspections, pay fees, print permits, and view detailed information regarding your permits, click here

    To register a business name, click here

    For more business license applications, click here 


    Resident Services 

    To visit the McHenry county health department, click here 

    Services include:

    Immunization clinic

    Wellness Screenings

    Family health services

    Healthcare enrollment services

    For transportation services, click here

    For more resident services, click here 


    Government Services

    McHenry County Clerk - Services include: elections services, vital records, property taxes

    Election Services

    To verify voter registration, look up precinct, vote early, vote by mail, click here

    Vital Records 

    To order records, click here 

    Service include:

    Birth Certificate

    Death Certificate

    Marriage License

    Apply for a passport

    Taxes 

    For property tax services, click here 

    To visit the McHenry county clerk’s website for additional services, click here


    McHenry County Clerk of the Circuit Court

    To visit the McHenry County Clerk of the Circuit Court’s official website, click here 

    Services include: 

    Civil and Criminal E-Filing

    Case lookup

    Court forms and ordering court documents 

    Traffic ticket payments

  • To find your state representatives, click here


    To register to vote, click here


    Driver and Motor Vehicle Services

    To locate DMV facilities that provide the services you are in need of, click here


    For steps and information about receiving your IL instruction permit, click here


    For steps on how to apply for a new IL driver’s license/commercial driver’s license/State ID, renewals, or corrections, click here 


    To make an address change, click here


    For license plate and sticker services, click here 


    For vehicle registration services, click here


    For steps on how to apply for the new REAL ID, click here


    For Permanent Disability Placards and License Plates, please contact the Springfield Secretary of State Office directly: 

    Illinois Secretary of State

    Persons with Disabilities License Plates/Placard Unit

    501 S. Second St. Rm. 541

    Springfield, IL 62756

    217-782-2709

    217-782-2434

    217-782-3166


    For Temporary Disability Placards, you may choose to contact the above Springfield office OR a local DMV facility. To find a DMV facility that offers this service, click here, enter your zip code, and select the “Disability Placards” option on the right side of the map.

    To access the application form for a disability placard, click here


    Unemployment Services

    For information about Illinois unemployment services, click here

    Services include

    • Applying for unemployment insurance

    • Certifying for benefits

    • 1099-G tax form

    • Fraud/Identity Theft support 

    • Appeals

    • ILogin for IDES account


    Professional Licensing Application

    Services include

    • For new applications for first-time licensure, click here

    • For renewal applications for active licenses, click here

    • For all other licensure information and applications, click here


    For information about receiving business permits, click here 


    Illinois Department of Human Services 

    To apply for Medicaid, click here 

    • To check your application status, call the Department of Human Services helpline at  (800)843-6154

    • To report a Medicaid address change, click here

    • For more information about Medicaid, click here

    Services in above link include

    •  What to do after application, if missing information is needed, or if the application is denied

    • Health plans and Primary Care Providers (PCPs)

    • Information about going to the doctor, emergencies, referrals, and covered services


    To apply for a Link Card to receive cash or SNAP benefits, click here


    Illinois State Board of Education

    For questions about curriculum or enrollment procedures, visit your local school district website. Find your public school district and their contact information here


    For steps about how to become an educator in Illinois, click here


    Illinois Department of Aging

    If you are seeking family and caregiver services for the elderly, click here

    Services include

    • In-home care and adult day-services

    • Power of attorney services

    • Report abuse

    • Assistance for grandparents raising grandchildren

    • Nutrition, transportation, housing services

    • Senior hotline

    • Long term care facility services

    • Senior centers


    Illinois Department of Corrections

    To locate an individual in custody, click here


    For information about how to contact an individual in custody, click here


    To see registered sex offenders in your area, click here


    For crime victim notification services, click here


    Illinois State Police

    For firearm ownership resources, click here 

    Services include

    • Applying for FOID

    • Checking FOID application status

    • CCL Instructor certification


    To apply for a CCL, click here


    Illinois Highway and Toll services

    To apply for an I-Pass, click here

    Note: You can now order the NEW I-Pass sticker tag


    For other highway tolling services, click here

    Services include

    • Pay unpaid tolls and violations

    • Pay by plate

    • E-Z Pass

  • To find your representative and their office’s contact information, click here


    US Citizenship and Immigration Services

    Passport Services

    To renew an existing passport through mail, click here


    NEW: You can now renew your passport online, click here


    If you are an adult applying for a passport for the first time, click here  


    If you are applying for a passport for your child under the age of 16, click here


    If you are applying for a passport as a 16 or 17 year old, click here


    To track the status of your passport application, click here


    To apply for a passport card (not a passport book), click here

     

    If an application has already been submitted and you require your passport soon for upcoming travel, please contact your congressman/congresswoman’s local office. To identify your congressman/congresswoman, click here


    Permanent Resident/Green Card

    To see if you are eligible for a Green Card, click here


    For steps and information about how to apply for a Green Card, click here


    For updates about your pending application or if you need to travel during the pending period, click here


    If you have issues after receiving your welcome notice, such as those listed below, click here

    • You moved before receiving your card

    • There is an error on the welcome notice or card

    • It has been over 30 days since you were granted permanent residency and you have not received your welcome notice

    • It had been over 30 days since you have received your welcome notice and you have not yet received your card 


    Naturalization 

    To see if you are eligible for naturalization, click here


    To view the steps to become naturalized, click here


    For resources to help new immigrant get accustomed to life in the US, click here  


    General link for all USCIS forms and their descriptions: all-forms


    Visas 

    *Note: All links posted below are for entry INTO the US

    To see if you qualify for the Visa Waiver Program (VWP)  to travel to the US, click here 


    To find out what type of visa you need to visit the US, click here


    For immigrant visas, click here

    Includes

    • Family based immigration

    • Permanent Employment 

    • Adopting outside of the US


    For tourist/visitor visas, click here


    For non-immigrant, temporary employment, exchange visitor, or foreign media visas, click here


    For student visas, click here


    For all other types of visas, click here 


    Veteran Affairs

    To see if you qualify for VA health care, click here

    If you are already enrolled in the VA health care program and would like access your services, click here

    Services include

    • Pharmacy

    • Appointment scheduling

    • Contacting your healthcare team

    • Accessing medical records


    For veteran disability compensation services, click here


    To find information about veteran education and training benefits, click here


    To find information about veteran career and employment services, click here


    For all other veteran-related services, click here

    Services include:

    • Pension

    • Housing assistance

    • Life insurance 

    • Burials and Memorials

    • Records

    • Service member benefits

    • Family member benefits


    Social Security

    To see if you qualify for social security benefits, click here


    To create an SSA account, click here

    With this account, you can do the following:

    • See benefits estimates based on your earnings, when you apply, and future income

    • See how much you’ll get when you apply at different times between the ages of 62 and 70

    • To make sure last year’s benefit amount was correct


    To manage your social security benefits, click here

    Services include

    • Get a benefit letter

    • Get a tax form (1099/1042s) & request to withhold taxes

    • Update direct deposit

    • View benefit payment schedule

    • Communicate personal situation changes

    • Identify person to manage benefits for you

    • Cancel benefits application


    To sign up for Medicare, click here


    To view the different parts of Medicare to match what coverage you are looking for, click here (Parts A, B, C, & D)


    To manage your Medicare benefits, click here

    Services include 

    • Get your Medicare number

    • Replace your Medicare card

    • Make changes to personal information

    • Cancel Medicare 

    • Find Medicare providers


    IRS/TAX

    If you make $64,000 or less, are elderly, or have limited English, you may qualify for free tax return preparation. To learn more and find free tax return preparation sites near you, click here


    To find authorized tax return preparers in your area with filterable credentials, click here


    To find authorized tax return preparers in your area that can file your taxes electronically, click here


    To access the Direct File, which is the IRS’s automatic tax filing program, click here


    To create an online IRS account, click here

    With this account, you can do the following:

    • Access tax records

    • Make and view payments

    • View or create payment plans

    • View your balance

    • Manage profile preferences (go paperless for notices, get an Identity Protection Pin, set up email notifications)

    • View authorization requests from tax professionals


    For a Taxpayer Assistance Center office locator to get in-person help pertaining to the IRS, click here


    For tax information for businesses or self-employment, click here


    For tax information for charities and nonprofits, click here

     

    For questions about tax law and how they apply to your specific circumstance, access the IRS Interactive Tax Assistant by clicking here


    For access to all popular forms, click here.

Citizen Services

If you have any suggestions or inquiries to this page, please contact Government Affairs coordinator, Bassam Arnaout, at barnaout@cair.com